Customer Testimonials
The dealership had the vehicle I wanted and was responsive and willing to work with us on our trade.
Clean Salesman was very helpful. Kevin answered all my questions and concerns. Received my car in good condition.
The visit was very quick, Tony was able to get me the vehicle I'm looking for with the convince price , he was very nice and helpful and offered to call any time for help and I actually did call him couple times and he was very nice and helped me
It was quick and easy and listened to my wants and needs They made the buying process simple and fast
Fantastic experience. I got the car of my dreams! I would highly recommend to anyone else considering buying.
Clean and comfortable shopping environment. Extremely kind sales and finance staff. Pleasant experience. Awesome job to all involved
Great service! They were extremely friendly endly, responsive and helpful! I would recommend to anyone!
A+++++++Vito gac Very me a great deal and so professional and fast and efficient
Had a wonderful experience with this dealership. Everyone was friendly, helpful, and knowledgeable about the vehicle I purchased.
Fast and easy service quick in and out and financing. Thanks for the car Vito
Many thanks to Ruben Guerrero and Jonathan for helping me get my vehicle fast God Bless!
Volkswagen is a dealer where the person who arrives is very well attended in all aspects from the coffee to the sale of the car. I am very satisfied and very comfortable. Thank you for all your attention Ruben Guerrero God bless you!
Vito and Dennis. Dennis worked with husband and did great job of communicating car Vito did final paperwork and got lower rate
Vito Excelente trabajo nos ayudó vantantes. Muchas gracias el carrito está lindo y estoy Luis contento
Team was great, identified my needs and found vehicle without haggling. Car was prepped and ready for my departure. Highly recommend Audi Lakeland.
I’ve never met a better team than Geno, Richard, and Vito with Audi Lakeland. From start to finish, even when I would become overwhelmed, they remained calm and supported me through each step. They don’t treat you like a number. You feel like you’re a part of something bigger. Once I decided on the car, this team took the process a step further to make sure I was completely satisfied. My new 2023 Q7 is beautiful, and I could not feel more excited. There are not enough adjectives to best describe this team. Just All-around spectacular!
Was a great experience dealing with Nick and the service manager throughout the process. We wrapped everything up in about 5 hours. Experience was terrific over all.
Friendly, honest, and quick That's all I have to say Thank you, thanks, happy holidays
Fantastic experience all around purchasing my new vehicle. Everyone was so helpful and supportive in making sure I was comfortable from beginning to end.
I had the pleasure of working with Ty. Very knowledgeable and answered all my questions professionally. I traded in my vehicle and he walked me through the process and made it stress free for me. Best representative I’ve dealt with. If anyone I know is looking for a VW, Ty is the man. You won’t be disappointed
The salespeople at Lakeland Audi are friendly and helpful. I had a great buying experience.
Reggie was very helpful and thorough while helping me decide on a car. Everybody was very friendly.
KevO was excellent and made the experience great and fast. We really appreciate it. Thanks
The process was seamless. Everyone was extremely helpful, professional and courteous. I’ll be a VW customer for years to come.
Nick was so patient as we looked at different cars. We were unable to make a purchase but he was still very helpful! Thanks a lot Mr. Nick
Rubén is a stud! Loved the experience. Love my ID4 and he was highly knowledgeable!
We always receive excellent service at the dealership. Joseph in sales is very helpful and knowledgeable.
Loved working with VW Brandon! Paul Gomez is the best and has an amazing team.
Kevo was great. The dealership was friendly. Maria wasn't our original salesperson but went out of her way to show us all the features of the vehicle and even offered her assistance afterwards
Everyone was so kind and helpful! Fred, Jonathan and Terrence were all great to work with and made buying a car an easy process.
Very quick and efficient, game me a good deal on my trade in. Will do business with Brandon VW again!
Easy to work with, Kevo followed up timely. Car was ready on time for pickup
Vito is a pleasure to work with. The process was easy, simple, and done. Thank for all you do!
All of the staff was very helpful and accommodated us in every way possible. We got an amazing deal and left happy! I would definitely recommend this dealership to all my family and friends!
Vito was very courteous, knowledgeable and attentive to my needs. Very pleasant staff in the dealership.
Best customer service I’ve ever worked with at a dealership. Tyrone and the sales teams worked very hard to get us exactly what we wanted for the price we wanted. Doesn’t get any better than that.
Purchasing a vehicle can be a tiring experience, thanks to Volkswagen Brandon, this was not the case for my son purchasing his first car. He learned so much thanks to Antonio and Katelyn. They walked him through every step of the process and answered any questions. Antonio was dynamic and energetic, offering us terrific insight into the car buying process. We were Katelyn's first sale and it was a wonderful experience for my entire family. Thank you both for your help!
Working with Dennis Powell was such a pleasure! He truly defines "Audi Brand Specialist!" He is extremely knowledgeable and addresses every question thoroughly. I highly recommend him as it will change your outlook for good regarding a car buying experience. Manny Rios also made the experience seamless and he fully engaged in exploring all options!
This is the second time I came to Brandon Volkswagen to purchase a vehicle and both times were made so simple and just a joy to buy a car from the staff. Will be returning when I purchase my third.
Ruben was very professional. I came in looking at a 2023 and he help me get a 2024. i couldn’t be more thankful.
Josh was amazing at getting me the best and lowest rate possible that could fit in my budget. He has excellent customer service listening ears and service. I highly recommend.
Super helpful, very fast- made the process go by much quicker than buying a car in the past! Appreciate his honesty as well!
Phenomenal experience. Quick and easy. Delivered the car to me with out any issues. Thank you
Smooth transaction with no stress or being pushed to purchase the vehicle or other products. Thank you again for your help!
Awesome people awesome management !!!! Everyone here at Volkswagen Brandon is very nice and respectful and very polite. Antonio Miranda went above and beyond to help me get the dream car. Thank you Antonio!!!
Vito did a great job on making my experience and transaction exceptional! Got a great car and amazing customer service!
Josh and Holly were a great duo in working to lead me to my purchase decision!
Joseph was great. He was very patient and made the process very easy. I appreciated his knowledge and candor.
Awesome experience. Vito is a great salesman who goes above and beyond. This is our 3rd vehicle that he has sold us. I will be back when ready to purchase again. Thanks Vito for all you did for us.
Very clean, nice dealership with some great salesman there too. Nick Marolda and Joe Mortillaro are 2 of the most knowledgeable, personable guys you could ask for. Highly recommend asking for them!
Vito was really helpful throughout the whole process. The staff were friendly and made the experience a lot easier
Para mi todos los asesores deberían ser como el nos ayudo tanto… de verdad nos sentimos como en casa
Anthony (Tony) Montesano replied to an online search I did. When the specific VW CS came in, Tony sent me an awesome video so I could see exterior and interior. I had not seen the 2-tone interior colors by anther dealership. He kept in contact with me prior and that's what got me in! When my husband and I arrived to see the SUV, Crystal met us in parking lot for Tony had to leave early, and had told her we were on the way. I knew that was the CS I wanted! I love it! Aaron at the ...
Awesome environment with even better customer service! Couldn’t be happier with my purchase of my new vehicle 🚗
Vito (our salesperson) was very professional and helpful, not only during sales process, but also in post-sales follow up.
Good service. Friendly staff, communicative. Clean dealership. Satisfied customer, will likely return for future services!
I was extremely pleased with Audi Lakeland in general and Sales Specialist Joseph Mortillaro in particular. My buying experience was unusual as I bought a used car after seeing it in Autotrader as a replacement for a car that was totalled. And I live 300 miles from the dealership. Joseph was literally willing to go the extra mile, to the point of picking me up at Tampa Airport. I figured out that I could drop off our loaner car in Lakeland and Joseph picked me up there. It was a very easy from there and after all the paper signing, I ...
Vito was absolutely amazing! He is very professional and an asset to your Audi team! Made the exchange and purchase process the most convenient I’ve ever experienced!
Amazing customer service. Took great care of me and my family and helped me find the perfect car. Compared to all of the car salesmen I’ve seen my friends and family deal with, he is by far the best. Great personality and very funny too. There was also a woman working with him, sadly I cannot remember her name and I think she said she was new but she was extremely nice and also helped a lot with making the whole experience nice and easy. Overall they both made my first experience at Volkswagen a great one, 10/10.
Very nice people and very well organized, easy car-buying experience and would recommend to others.
They cared for each customer needs and satisfaction. They made me feel very important and was ready to work with me.
I’m very happy with Audi of Lakeland for my purchase of the E trim GT Vito went above and beyond to provide an excellent experience I will definitely recommend this dealership for future buying and service
Antonio had great customer service skill he was the only reason I felt comfortable with my purchase of the vehicle
Just purchase our Q5 premium at Audi Lakeland. The sales manager Vito was very helpful and knowledgeable with the Q5. We highly recommend Audi Lakeland if you are in search for a car in central Florida.
Vito and Avy are the absolute best. Super helpful, professional and expedited service. They helped me handle EVERYTHING through the phone and then delivered the car to me on the same day. They made me feel really comfortable with the whole process. I absolutely recommend
Tony made everything easy. We enjoyed buying a car for the first time. We will send our family here.
Tony M. was awesome! He got us the car we wanted, at a great price and didn't pressure us with the normal "sales" stuff you get at some other dealerships. Building was nice and staff was all around pleasant. Will be looking at buying my next car there as well!
Vito was very patient and was very helpful he listened to our desire and concerns we appreciate his willingness to get us with the car we desired
Very professional service from Audi Lakeland when we bought our new car. Will definitely return next time we are looking for a car.
It was a great experience and would recommend your branch to friends and coworkers. Thanks
Enjoyed being there visiting and the salesman was great and not pushing me to buy
my experience was very pleasing and nice, we were treated always with kindness and patience.
Very easy to deal with. Ty was very knowledgeable and responsive to any of my needs.
Josh was awesome process was easy. Everything was handled perfectly. We love our vehicle. Thank you
Lenny was amazing. He knew exactly what we would like and gave my husband and I a very comforting experience buying our new vehicle. Although my husbands new car has agreed to be given to me,we will be visiting Lenny again soon to purchase my husbands car. Lol. Thank you Lenny for your amazing services. You made us feel like family and not just customers. You are greatly appreciated.
It was pretty pleasant as far as auto dealerships go . Better than most. I felt I received a fair deal which I believe is uncommon these days
Fantastic service!! Tony was wonderful to work with. Contracting was smooth and easy. We will be back in three years!!
Great place to buy your next car Great dealership, friendly and no pressure to buy a car
Tyrone went above and beyond for me. Came in with a specific goal and my dream was met. Thank you, Ty!
Easy car buying experience. We love our Atlas. Josh Russ was great to work with.
I cannot say enough positive things about them. They made the entire process such a breeze and were extremely accommodating. I will happily go back to them. Everything was perfect with the R8 and they even delivered to our home on the gulf coast
Super nice sales people. Jonathan Correoso helped me find a car that was perfect for me
Thanks Ruben for your help. Awesome customer service. Can’t wait to drive my new vehicle 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Transparent from the start, very knowledgeable, and never felt pressured, the most comfortable dealership I’ve ever been to.
We’ve worked with Kevin several times now, in fact, our 5th deal to be exact! Each has been just as pleasant and I wouldn’t do car business with any other Salesman at VW. Very happy with his service, he’s just amazing and represents VW very well!
Sales staff easy to work with and not pushy. Vehicle inventory was good spanning several models.
I had a fantastic experience buying a car from Brandon VW. The sales team was knowledgeable and patient, helping me find the perfect vehicle to suit my needs. The process was smooth, and they offered competitive pricing. Would highly reccomend Crystal for your car buying needs.
Brandon VW was friendly, not pushy, easy to work with. Good experience overall. See you next time
Great experience. They cut to the chase on price and everything was very timely. I would recommend them to anyone.
Lenny was a great guy to work with! He was patient and determined to find exactly what I was looking for! Good vibe from the beginning to the end. He worked with me and gave me options which was great! Job well done!
The dealership was very clean and all staff was very friendly. Lenny was extremely helpful from the beginning of my experience until the end of my purchase.
Antonio and Crystal were very helpful setting up the deal and Jonathan reviewing the details of the car with us.
Maria and Crystal and the rest of staff were amazing. Extremely helpful, knowledgeable and over great experience.
Lenny was absolutely amazing! From the first call with Maria to walking away with a car in less than 24 hours. The amount of patience, understanding and eagerness to help is like no where else! Love my new Atlas Cross Sport! Thank you Lenny and Maria!!
Rueben was very knowledgeable and not pushy. He answered every question I had and made sure I was comfortable with the transaction.
Ruben was unbelievably helpful. Im so grateful for all of his help in buying my car.
Just wow! I highly recommend Ruben. He is what an ideal salesperson should be! He is my go to guy!
My experience with Volkswagen Brandon and the employees was very good. Everyone was friendly and the buying process went smoothly.
Everyone there were very helpful. They answered all of my questions and helped me with the best deal
The dealership had a good variety of vehicles and were helpful to find the right one for us.
