Customer Testimonials

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DealerRater Feb 6, 2024

Dennis and staff are amazing. This guy is a great sales person. He tries his hardest to get you the price you want to pay. He doesn't hold anything back. He is straight forward with the pricing. I bought an Audi Q5 and it was amazing for the price he got me. I wanted a little lower payment but he got me to a fair price. I honestly never jump the gun if I don't get the price I want. I am living in Arizona and temporarily in Lakeland helping out family with medical issues. I had to ...

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DealerRater Jan 18, 2024

Josh was incredible. Entire process was seamless. Thank you for everything! 10/10 would recommend to friends and family.

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DealerRater Jan 12, 2024

Amazing service and professionalism from Jonathan and Aaron. Would recommend Brandon VW for a vehicle purchase to anyone asking

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DealerRater Jan 12, 2024

They were helpful and worked with me to get me approved. Everyone was kind and courteous.

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DealerRater Jan 12, 2024

Very easy to deal with. Our salesman Ruben was great!! It was a very smooth transaction.

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DealerRater Jan 12, 2024

Five Star, excellent service, very friendly staff. New Car buying was a truly great experience. I'm definitely going to refer this dealership to my friends and family!

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DealerRater Jan 9, 2024

Very clean dealership. Snacks available for customers was a great touch! Comfortable atmosphere. Enjoyable visit.

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DealerRater Jan 6, 2024

My experience was great! I was not harassed and was able to purchase out my vehicle in peace.

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DealerRater Jan 5, 2024

Excelente experiencia buen vendedor me consiguio exacto el carro que queria Estoy muy agradecida por su atencion me respondio siempre y me busco soluciones

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DealerRater Jan 5, 2024

There was no pressure with the way the process went all the way to the keys in my hand.

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DealerRater Jan 4, 2024

Antonio is awesome I've bought two cars from him! I enjoy the VIP treatment I receive at the dealership!

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DealerRater Jan 4, 2024

It was smooth and quick. We were there until close but everything went well. Tony was patient and courteous. He worked hard to make sure we had all we needed and if we were satisfied.

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DealerRater Jan 4, 2024

Friendly service from the start. Explained the process completely. Independent test drive meant we could honestly assess the vehicle without pressure from salesman.

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DealerRater Jan 4, 2024

Easy transaction. Kevo stayed after hours to assist us. The vehicle was exactly as described.

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DealerRater Jan 2, 2024

Not pushy, listened to what I wanted, was willing to make the deal right for all parties.

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DealerRater Jan 2, 2024

Very smooth transaction. Antonio was great. Rey knowledgeable and friendly. Very knowledgeable Enjoyed the experience of doing business with VW of Brandon.

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DealerRater Dec 31, 2023

Vito prepared everything, sent a video and anticipated my arrival the following day. Was ready to work the deal and all wrapped up quickly. Thank you Vito and Audi of Lakeland.

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DealerRater Dec 30, 2023

Vito Susca The sales rep was very helpful and knowledgeable. He made the process very easy and low stress. We were able to do a lot of the negotiating from home and even have the car delivered to us!! After delivery we had a few problems that he was able to quickly resolve.!! usually the car buying experience is a little stressful, but this was very easy!! Additionally, we got a great deal!!

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DealerRater Dec 29, 2023

Very attentive without being high pressure. Answered all my questions without hesitation. Very respectful, offered all options without pressure.

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DealerRater Dec 28, 2023

I just purchased my first Audi from Lakeland Audi! I’m so pleased and happy with the experience I had there, from the second we walked in I didn’t feel the normal pressure you feel when you walk into a dealership. Everyone was friendly helpful and of course enthusiastic of their cars! I have nothing but good things to say about Holly, Vito, Ray, and Richard! I’m so happy to be apart of the Audi family.

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DealerRater Dec 28, 2023

Audi Lakeland was professional, exceptional ,and caring in dealing with us in our car buying experience.

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DealerRater Dec 26, 2023

Seamless professional non-stressful car buying experience! Nick Marolda is a true gentlemen and gets you what you want and where you need to be without spending you spending your entire day in a dealership! Entire Staff works like a true well oiled machine and makes the car buying experience smooth and easy. Look no further that Nick Marolda and Audi Lakeland for all your car buying needs!

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DealerRater Dec 26, 2023

It was time for me to trade in my 2013 Kia Optima. I had to come in and see my wonderful son Nick and the Audi Lakeland team! The process was quick, transparent, and a pleasure.

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DealerRater Dec 26, 2023

Traded out of our 2013 Kia Optima for a much needed upgrade. Nick and the whole Audi Lakeland staff made the entire process easy, and transparent!

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DealerRater Dec 26, 2023

From the selection to the purchase process, it was quick and a no-hassle process. I would definitely recommend Volkswagen Brandon!

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DealerRater Dec 23, 2023

I recently had the pleasure of leasing a car from Audi at the Lakeland dealership, and I must say, my experience was nothing short of exceptional, all thanks to Vito Susca. From the moment I stepped into the dealership, Vito's professionalism and expertise were evident. His warm demeanor and genuine interest in understanding my needs made me feel valued as a customer. Vito's extensive knowledge of Audi vehicles was incredibly helpful; he took the time to walk me through various models, patiently answering all my questions and providing insightful information about each one. What stood out the most ...

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DealerRater Dec 23, 2023

I am writing to express my utmost satisfaction and gratitude for the exceptional service provided by Vito Susca at Audi Lakeland during my recent car leasing experience. From the moment I walked into the dealership, Vito exemplified professionalism and expertise. His in-depth knowledge of Audi vehicles was immediately evident, and he took the time to understand my needs, preferences, and budget constraints. His friendly demeanor and genuine interest in ensuring my satisfaction truly set a remarkable tone for the entire leasing process. Vito went above and beyond to guide me through various available options, explaining each model's features, capabilities, ...

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DealerRater Dec 23, 2023

Kevo was very nice and easy to work with! He made the whole experience a breeze!

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DealerRater Dec 23, 2023

Vito and the manager made the process easy and quick, within a couple hours I drove off with my dream car

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DealerRater Dec 22, 2023

We had a great experience working with Kevo O. He was patient, understanding, and worked hard to get us a great deal!

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DealerRater Dec 21, 2023

Everything was excellent. Everything was excellent. Communication and support are at the highest level. Every question was answered.

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DealerRater Dec 21, 2023

Josh was very efficient and got us taken care of and all our questions answered quickly and effectively.

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DealerRater Dec 21, 2023

Kevo was amazing. Enjoyed our experience with him and excited about our new vehicle!! Thank you!

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DealerRater Dec 21, 2023

Great service and experience! Josh was amazing! 10/10 would recommend this place to anyone!

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DealerRater Dec 20, 2023

Great sales experience. Everything went smoothly. The price for my trade in was respectable. I would highly recommend any of my friends or co-workers to Audi Lakeland and my sales manager Vito.

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DealerRater Dec 19, 2023

Pleasant knowledgeable The price was reasonable and the selection of vehicles was impressive as well as the knowledge of the personnel

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DealerRater Dec 19, 2023

They gave me the deal I was looking for, which no other dealers would do.

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DealerRater Dec 17, 2023

Kevo & Paul were patient & genuine in finding what was the best fit for me! I got exactly what I dreamed of within my budget. I couldn’t be happier with my trade in value & beautiful new ride!

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DealerRater Dec 15, 2023

Vito, Thank you for helping me with my purchase. I appreciate your assistance. Brendan Smith

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DealerRater Dec 12, 2023

Kevo Odamtten assisted me through my car search. He was friendly, knowledgeable, and went above beyond to ensure I was satisfied with my purchase. The dealership looks very professional.

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DealerRater Dec 12, 2023

Very Professional & Pleasant to buy from.Made the process easy to understand & explained very efficiently.

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DealerRater Dec 12, 2023

Noah got me in the door. He was excellent at providing options for a new vehicle. Was able to get with manager Vito and they worked together to get me in a vehicle better than what I expected. Literally within a few hours I was in a new car!!!!!! Thank you Audi Lakeland!

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DealerRater Dec 11, 2023

Nick was outstanding to work with and I’d recommend anyone looking for a car to see him. He earned my business over the competition!

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DealerRater Dec 10, 2023

Vito was amazing! Everyone at the dealership was very attentive and very knowledgeable. We definitely recommend Audi Lakeland to everyone!! 🤩🤩

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DealerRater Dec 10, 2023

Extremely nice people from the moment you walk in! I would absolutely recommend! Vito was very knowledgeable and polite and so helpful. Thank you so much for everything!

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DealerRater Dec 9, 2023

Great, friendly Crystal was helpful as well as the managers. Service was great and friendly

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DealerRater Dec 9, 2023

Joseph made everything simple and easy to understand. It was a quick and enjoyable process.

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DealerRater Dec 8, 2023

The whole experience was excellent. Fair, efficient, and quality service throughout the process. Highly recommend this dealership.

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DealerRater Dec 8, 2023

Everything was perfect. Nice, professional people, efficient service, couldn't ask for more. Would definitely do business with them again.

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DealerRater Dec 8, 2023

Friendly and considerate. They listened to what I wanted and were accommodating They worked hard to get me into the vehicle I wanted

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DealerRater Dec 7, 2023

Kevo was awesome, he stayed in touch throughout the entire process. Call Kevo if you are looking for a vehicle, he will make sure to get the best price for you. We were coming from out of town and we got stuck in traffic which pushed us back later than we were supposed to arrive but he waited until we got there. The process was quick and easy. Kevo is a real pleasure to work with when buying a car, he will go to bat for you to make sure that you get the best deal out there. Go see ...

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DealerRater Dec 7, 2023

I have nothing but great things to say about Nick. He will help answer any question and treat you the same whether you’re purchasing a vehicle or not. I would highly recommend asking for him!

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DealerRater Dec 6, 2023

Vito was the best and most professional outstanding sales manager there is in the world.

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DealerRater Dec 5, 2023

Nick was absolutely amazing! He made car buying a breeze. 10/10 customer service skills. He was very understanding and provided me with exactly what I was looking for. He was very thorough with his explanations and made sure I understood all features that came with my Audi Q3. All individuals I encountered at the dealership had great customer service skills.

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DealerRater Dec 5, 2023

Amazing experience fast efficient professional and you all all in control of your own transaction

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DealerRater Dec 5, 2023

Attentive, patient and committed Non pressure, professional and customer centered. Best buying experience ever Willing to work with customers

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DealerRater Dec 5, 2023

Very positive feedback, best work with a dealership in many years! Kevo was on top of all processes and very transparent, always in a friendly manner. Thanks!

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DealerRater Dec 2, 2023

The dealership had the vehicle I wanted and was responsive and willing to work with us on our trade.

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DealerRater Dec 1, 2023

Clean Salesman was very helpful. Kevin answered all my questions and concerns. Received my car in good condition.

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DealerRater Dec 1, 2023

The visit was very quick, Tony was able to get me the vehicle I'm looking for with the convince price , he was very nice and helpful and offered to call any time for help and I actually did call him couple times and he was very nice and helped me

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DealerRater Dec 1, 2023

It was quick and easy and listened to my wants and needs They made the buying process simple and fast

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DealerRater Nov 30, 2023

Fantastic experience. I got the car of my dreams! I would highly recommend to anyone else considering buying.

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DealerRater Nov 30, 2023

Clean and comfortable shopping environment. Extremely kind sales and finance staff. Pleasant experience. Awesome job to all involved

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DealerRater Nov 30, 2023

Great service! They were extremely friendly endly, responsive and helpful! I would recommend to anyone!

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DealerRater Nov 29, 2023

A+++++++Vito gac Very me a great deal and so professional and fast and efficient

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DealerRater Nov 28, 2023

Had a wonderful experience with this dealership. Everyone was friendly, helpful, and knowledgeable about the vehicle I purchased.

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DealerRater Nov 27, 2023

Fast and easy service quick in and out and financing. Thanks for the car Vito

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DealerRater Nov 26, 2023

Many thanks to Ruben Guerrero and Jonathan for helping me get my vehicle fast God Bless!

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DealerRater Nov 26, 2023

Volkswagen is a dealer where the person who arrives is very well attended in all aspects from the coffee to the sale of the car. I am very satisfied and very comfortable. Thank you for all your attention Ruben Guerrero God bless you!

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DealerRater Nov 25, 2023

Vito and Dennis. Dennis worked with husband and did great job of communicating car Vito did final paperwork and got lower rate

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DealerRater Nov 25, 2023

Vito Excelente trabajo nos ayudó vantantes. Muchas gracias el carrito está lindo y estoy Luis contento

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DealerRater Nov 24, 2023

Team was great, identified my needs and found vehicle without haggling. Car was prepped and ready for my departure. Highly recommend Audi Lakeland.

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DealerRater Nov 23, 2023

I’ve never met a better team than Geno, Richard, and Vito with Audi Lakeland. From start to finish, even when I would become overwhelmed, they remained calm and supported me through each step. They don’t treat you like a number. You feel like you’re a part of something bigger. Once I decided on the car, this team took the process a step further to make sure I was completely satisfied. My new 2023 Q7 is beautiful, and I could not feel more excited. There are not enough adjectives to best describe this team. Just All-around spectacular!

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DealerRater Nov 22, 2023

Was a great experience dealing with Nick and the service manager throughout the process. We wrapped everything up in about 5 hours. Experience was terrific over all.

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DealerRater Nov 22, 2023

Friendly, honest, and quick That's all I have to say Thank you, thanks, happy holidays

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DealerRater Nov 22, 2023

Fantastic experience all around purchasing my new vehicle. Everyone was so helpful and supportive in making sure I was comfortable from beginning to end.

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DealerRater Nov 20, 2023

I had the pleasure of working with Ty. Very knowledgeable and answered all my questions professionally. I traded in my vehicle and he walked me through the process and made it stress free for me. Best representative I’ve dealt with. If anyone I know is looking for a VW, Ty is the man. You won’t be disappointed

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DealerRater Nov 18, 2023

The salespeople at Lakeland Audi are friendly and helpful. I had a great buying experience.

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DealerRater Nov 17, 2023

Reggie was very helpful and thorough while helping me decide on a car. Everybody was very friendly.

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DealerRater Nov 17, 2023

KevO was excellent and made the experience great and fast. We really appreciate it. Thanks

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DealerRater Nov 17, 2023

The process was seamless. Everyone was extremely helpful, professional and courteous. I’ll be a VW customer for years to come.

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DealerRater Nov 13, 2023

Nick was so patient as we looked at different cars. We were unable to make a purchase but he was still very helpful! Thanks a lot Mr. Nick

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DealerRater Nov 12, 2023

Rubén is a stud! Loved the experience. Love my ID4 and he was highly knowledgeable!

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DealerRater Nov 12, 2023

We always receive excellent service at the dealership. Joseph in sales is very helpful and knowledgeable.

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DealerRater Nov 11, 2023

Loved working with VW Brandon! Paul Gomez is the best and has an amazing team.

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DealerRater Nov 9, 2023

Kevo was great. The dealership was friendly. Maria wasn't our original salesperson but went out of her way to show us all the features of the vehicle and even offered her assistance afterwards

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DealerRater Nov 9, 2023

Everyone was so kind and helpful! Fred, Jonathan and Terrence were all great to work with and made buying a car an easy process.

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DealerRater Nov 9, 2023

Very quick and efficient, game me a good deal on my trade in. Will do business with Brandon VW again!

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DealerRater Nov 9, 2023

Easy to work with, Kevo followed up timely. Car was ready on time for pickup

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DealerRater Nov 8, 2023

Vito is a pleasure to work with. The process was easy, simple, and done. Thank for all you do!

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DealerRater Nov 8, 2023

All of the staff was very helpful and accommodated us in every way possible. We got an amazing deal and left happy! I would definitely recommend this dealership to all my family and friends!

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DealerRater Nov 7, 2023

Vito was very courteous, knowledgeable and attentive to my needs. Very pleasant staff in the dealership.

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DealerRater Nov 5, 2023

Nick did a great job. Answered all questions and was overall the best experience I’ve had with a salesman. Straightforward, no BS, no hidden fees. Great dealer

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DealerRater Nov 5, 2023

Best customer service I’ve ever worked with at a dealership. Tyrone and the sales teams worked very hard to get us exactly what we wanted for the price we wanted. Doesn’t get any better than that.

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DealerRater Nov 5, 2023

Purchasing a vehicle can be a tiring experience, thanks to Volkswagen Brandon, this was not the case for my son purchasing his first car. He learned so much thanks to Antonio and Katelyn. They walked him through every step of the process and answered any questions. Antonio was dynamic and energetic, offering us terrific insight into the car buying process. We were Katelyn's first sale and it was a wonderful experience for my entire family. Thank you both for your help!

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DealerRater Nov 4, 2023

Working with Dennis Powell was such a pleasure! He truly defines "Audi Brand Specialist!" He is extremely knowledgeable and addresses every question thoroughly. I highly recommend him as it will change your outlook for good regarding a car buying experience. Manny Rios also made the experience seamless and he fully engaged in exploring all options!

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DealerRater Nov 3, 2023

This is the second time I came to Brandon Volkswagen to purchase a vehicle and both times were made so simple and just a joy to buy a car from the staff. Will be returning when I purchase my third.

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DealerRater Nov 3, 2023

Ruben was very professional. I came in looking at a 2023 and he help me get a 2024. i couldn’t be more thankful.

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DealerRater Nov 3, 2023

Josh was amazing at getting me the best and lowest rate possible that could fit in my budget. He has excellent customer service listening ears and service. I highly recommend.

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DealerRater Nov 3, 2023

Super helpful, very fast- made the process go by much quicker than buying a car in the past! Appreciate his honesty as well!

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