Customer Testimonials
Great dealership great service Reggie was a great salesman. Love my all new 2023 Volkswagen Taos 👍🏼
Easy process, price is online, no hidden fee. Will do business again. Thank you. Tony
Was told the car we bought had ambient lighting. Once purchased we found out it didn’t. Called Tyrone he said he had a meeting with vw the next week and would get back to me. He didn’t. Kind of a let down as this was our second vehicle we purchased here.
About 10 years ago I came to this location to get my GTI serviced and it was fine. During my time there this month I learned it was sold and under new management and to be honest I could tell. I love everything about Brandon Volkswagen. It's new innovative approach to buying a car was pleasant. I never felt so comfortable buying a new vehicle. No pressure just really good service. I felt like I was doing a deal with a friend. Hey Ruieben I'll see you for dinner!
Everyone was extremely knowledgeable and quick to respond. It made my experience fast and easy.
Wow, what an outstanding experience I had with Antonio Miranda at Brandon Volkswagen. From start to finish, he was very knowledgeable, professional, and went above and beyond to ensure I got the right deal. He was courteous and helped make the buying process seamless and stress-free. I would highly recommend Antonio to anyone in the market for a new car. 5 Star Experience!
My husband and I had an excellent experience working with Miquel. He was both knowledgeable and polite. I would highly recommend Miquel to anyone looking to buy an Audi.
People were very happy to help us. Not pushy, just tried to make sure we found what we were looking for.
We purchased a car there after going to several other dealerships We came back to Brandon Volkswagen because staff was very wonderful not high pressure They listen to our concerns and needs and we're very helpful
Well run dealership that is straight forward and demonstrates customer service throughout the purchasing process. The dealership is very clean and well organized. Would not hesitate to recommend or purchase another car from Brandon VW
Best car buying experience I’ve had. The process was so easy and fast. Highly recommend.
Antonio was incredibly professional & very kind. He helped me find exactly what I wanted at the price I wanted to stay at. Wouldn’t recommend any other associate. 10/10 & 5 stars ⭐️
This dealership is always clean and decorated. Plenty of parking and collection of cars, new and used.
Next level experience here with Antonio Miranda at VW Brandon. Everything from the managers, the layout and process was extraordinary. Would recommend this dealer and Antonio for all my vehicle purchases!
My inquiry was responded to quickly and they answered my questions to my complete satisfaction
You'll have fair price and very friendly keep the work up and have good delecty
Everything was good Joshua very polite and professional also helpful on all our needs overall very nice experience
We had a very enjoyable experience at VW Brandon. No high pressure sales. The staff is there to help you from selection, test drive and purchase. We highly recommend this dealership to anyone looking for a great deal. Ask for Tony he will take care of you.
Tony made the buying experience pleasurable! He was extremely helpful and patient while helping us select a vehicle. Extremely knowledgeable about the features of the vehicles. He worked hard to help us make a deal!
Tony was SO helpful when I had a terrible buying experience elsewhere. Never felt pressured and felt like he really took the time to Find what I was looking For. Highly recommend!!
Outstanding dealership! From initial contact with Tony everything thereafter fell into place. Very easy transaction. Time at dealership was minimal. Tony guided us through the whole process. Initial search to selection through negotiation and purchase. It was an enjoyable experience. We highly recommend Tony and the Brandon VW dealership.
Antonio was super helpful and kind! Overall a great experience and would return again in the future.
It was my first car buying experience and it was a very smooth and easy process at Brandon Volkswagen
I felt like process went seamlessly smooth, honest people who want to satisfy the customer.
I was very pleased that the service that I received from Volkswagen of Brandon. Everyone was nice and attentive. They were very knowledgeable about the product.
the Brandon Volkswagen dealership was an amazing experience, Tyrone and Antonio were excellent with the entire process.
The company was very laid back. I wasn't too sure about buying a vehicle and the salesmen Jonathon wasn't pushy. He was very professional and I'm very pleased with my new car.
Nick was very informative of both the product and the process, patient and we didnt feel pressure. We were very pressed from beginning to end.
Nick was a pleasure to work with. Easily one of the best sales associates I have ever dealt with. He was super knowledgeable and incredibly accommodating. Dan was also super helpful as we can into a few issues.
Ryan Christian was extremely courteous and helpful during our purchasing process. There was no pressure and we felt very relaxed and comfortable.
Nothing else needs to be said…I would buy a car from Antonio again and again! I had an extremely pleasant experience!
Volkswagen offer buyers great customer service. I will definitely recommend to others to stop in.
Great all around energy from the whole staff. Extremely surprised with the non marked up prices from MSRP!
Great customer service! Paul was thorough and very helpful. Maria is always cheerful and willing to help.
Went above and beyond to answer questions and accommodate me. Very friendly too! Everyone there was!
Very helpful and answered all my questions. Super easy buying my first car by myself!
Antonio was courteous, polite, and immensely patient as he helped us to search for the perfect model! He made the search for a vehicle fun!. He also relieved much of the stress in the purchasing phase by simplifying the process while still being through in explaining everything. We would definitely recommend him and the VW Brandon team!
My time spent at Brandon VW, was an absolute pleasurable experience. I can’t say enough about how we were made to feel welcome & comfortable in our search to find the perfect vehicle for our family!
Overall it was a great experience. People at the dealership were friendly. My son loves his new car
Very nice and professional. Nick did a great job with listening to what we wanted.
Easy to work with, efficient staff and buying process. Greatly appreciate as a repeat customer.
Awesome experience. Second vehicle purchase at this dealership in two years. Looking to purchase third vehicle soon.
Took care of me in timely manner, answered questions I had. Overall great experience. Thankyou
Patient, awesome, professional and understanding! He simplified everything from start to finish! I'll definitely refer to him!
I had a great experience today buying a used Honda Odyssey with Tony. He sent an intro video and had the car pulled up before we ever got there. He made the buying process really easy especially since we brought our two year old. Finance worked out the numbers we were looking for and they got a long term customer.
They were very organized and helpful when it came to the paperwork and test drive .
Great pricking and transparency sales rep Ruben was very attentive to my needs Got me financed with below average credit I drove from Jacksonville to Tampa to do business with him will do it again in a heartbeat
Anthony was a very pleasant and informant sales person. He made our purchase of our Jedi very easy. He answered all of our questions and I would recommend him as a sales person.
Had a great experience at Brandon VW. Very professional and knowledgeable, and being able to see all the offers on the screen was arsome
Just bought my 2nd car from Brandon Volkswagen. Both experiences were great. Will definitely go back, when time to trade this one in.
Such a pleasant experience. Zero pressure and treated like a professional. Customer for life and will recommend anyone to purchase from them
When everyone here at the dealership says they are different and are completely transparent .. It’s 💯 % true. Thank you for the incredible buying experience at Qvale - Brandon Volkswagen .. Christian Guyer
Great customer service. They really worked with me in ensuring I got the right vehicle based on my needs. Appreciate all the help and support proved by Brandon Volkswagen
Maria was great and she immediately called when a Golf came in. I would recommend this dealership!
Audi Lakeland was a great place to purchase my vehicle. Everything was clean and the associates were very helpful with finding the car that fit our family.
Mr Kevin helped me out a lot. Great service that he provided. Mr Kevin helped me get into the car I really wanted.
I like most that everyone was honest and straight forward. Salesman was knowledgeable about his job and the vehicle.
Antonio Miranda and Christian Guyer went above and beyond for me on my new Tiguan. Would highly recommend them to my friends.
What a difference from 2 years ago. Everything went so smoothly and fast.And Jonathan was so wonderful in helping me with everything. Merry Christmas and Happy New Year to everybody there.
It was quick and painless Ty was absolutely amazing, listened everything we had to say and quickly addressed our questions.
When we decided to go and look at the cars, we pretty much knew what we wanted, Ty made it even easier then we expected Thank you Ty and Brandon WV for a fast and easy process.
Great experience working with Tony and Ruben! They made sure we got everything we wanted in our new Atlas Cross Sport at a good price. Thank you
Great dealership! Tyrone was professional and answered all our questions! Great service! I would recommend this dealership to anyone!
Tony was great, smooth process from start to finish. The rest of staff was very friendly.
Nice dealership, everyone was very friendly and very accommodating to my checklist of car wants.
I had a great experience at Brandon Volkswagen. They stayed late to help me look at vehicles and then do paperwork. They never rushed me and were very nice and knowledgeable.
We really enjoyed our time at Audi Lakeland. They treated our entire family very well. We had an excellent buying experience.
Tony was wonderful, polite and helpful. He listened to my request and got to work. He worked very hard with our request and I appreciate his time and understanding. The day of the purchase, from the total amount spent in the dealer and signing I was very pleased. I was in and out with one hour. The team worked fast and everything was smooth. I will definitely come back 😉
Prices are great direct staff was very helpful. Bit of a disconnect between the group who handle detailing and service as I had to wait longer for a process that I thought wasn’t going to be done till the next day and for floor mats that are missing from my new suv which I still don’t have.
The experience at the dealership was great. Ruben made the process seamless and genuinely cared about my concerns and my wife's satisfaction which made the experience leagues above past experiences.
Great guys, great services, very nice office space. Friendly faces and professional attitudes. Would go back anytime
Kevin Boles was awesome!! He greeted us immediately upon arriving, and provided us with the needed information about the 2022 ID.4.
Amazing service, clean showroom, knowledgeable, didn't feel rushed, cheerful work place, positive energy, good vibes only!
very helpful and the deal was easy to do. tony was very helpful and thorough.
Rubin and Maria were a delight to work with. They went above and beyond to make sure I was leaving with a deal I was happy with. Everything through the process was transparent and clear no games or gimmicks and I really appreciated that. Would absolutely recommend them to my friends/family looking to purchase a VW.
The sales team is easy to work with and helpful! I worked with Nick and he is very detailed and works to get the job done
Quick to answer all of our questions regarding the vehicle and options I had as far as financing.
Seller was professional and also friendly. We work put a great deal which makes me happy and I know they will have a customer for a long time
The dealership was clean, friendly, and the sales staff was very knowledgeable about the vehicles in-stock and soon to be
Absolutely love my VW, I highly recommend Michael as your service advice!!! He took excellent care of my car from point of contact all the way through the service. He researched my past services and even went into detail on everything he saw! SUPER KUDOS and extremely gradual for his services!!!
What a beautiful dealership. Thank you Tony for listening to what was important to me. I love my new car!
Brandon Volkswagen’s team is amazing! They all worked well together and went above and beyond in order to make my car buying experience fast and easy. I want to especially thank Tony, from my initial phone call to the moment I drove off the lot, he was very attentive and a pleasure to work with.
Jonathan was knowledgeable and thorough, but also listened to exactly what we wanted, then wasted no time in getting us the available inventory. This was the fastest car-buying experience we have had and we felt good walking out with a new Volkswagen. Top notch service from start to finish.
Had everything ready for me when I came to purchase. Everyone friendly there. Wished they would have had car detailed for me, hiwever
Joshua was great, very responsive to us calling almost every day about when the car was coming in and didn’t get frustrated with us at all. The new format of signing papers and not having to go back and forth on price is great.
Kevin is an awesome salesman. He looked out for the interest of me and my daughter.
Nick was very professional, thorough, and personable. Very much enjoyed working with him. His follow up was great too.
Great service all around. Everyone was on point and delivered top class service. Would recommend to everyone.
I would like to say the one person process was nice, but it felt a little odd. I never got to meet the sales manager or anyone else in the dealership. That process might take some getting used to.
Fast, great, best service!I recommend it! I really liked it!!! We bought a car in a few hours!!!
Amazing experience. Fastest car shopping trip ever we were in and out within 2 hours.no lies or sales tactics seamless process love my new Car. Jonathan,Ruben and the sales manager Maria were great they answered all our questions and address all our concerns.
They have excellent service the staff are friendly attentive knowledgeable staff. The facilities are clean.
Everyone is friendly, the dealership is beautiful, always a wonderful experience. I will continue to use them for all my car needs.
Welcoming, Friendly and very professional in helping us to choose the right vehicle that meets our need and budget.
I had a great experience with salesman Kevin and the staff. I will definitely recommend Kevin
Nice guy. Help me out and was transparent about everything which I liked. Really appreciate him finding another bank that was able to beat my normal credit union and insurance.
Everyone is so nice and very helpful. i would definitely go back for every thing
Josh and his team did an outstanding job working me a deal on my dream truck! At one point I didn’t think they would be able to make it work, but to my surprise, they got me right where I wanted to be! I am beyond grateful
I can't believe how quick and seamless this whole process was and I can't say enough positive things about this dealership.
I spoke to Maria on the phone prior to visiting the dealership. She was very helpful. When we arrived at the dealer Kevin Boles greeted us and walked us through our options. We found the 2022 Tiguan we wanted and Kevin helped us through the purchase process. Our first Volkswagen and most likely not our last!
