Customer Testimonials
Everyone was very helpful and thorough. Highly recommend this dealership! Tiana answered all my questions!
My experience at the Volkswagen Brandon location was amazing! Shoutout to Jacob and Geno for being so welcoming, informative and hardworking! I was in and out within two hours and left with my new car! I’m so happy to have went to this location and so incredibly happy with my new vehicle!
We love Dennis.l. His customer service, attention to detail and knowledge was amazing. One of the best reps I have every dealt with.
Pleasantly surprised by the relaxed service, the product knowledge, the efficient process, all phases of the shopping/buying experience.
We received polite and exceptional service from our salesman, AJ Hernandez, who went far above and beyond to make sure we understood the capabilities of our new vehicle. He was not pushy, nor was he complacent in his dealings with us. We have been very satisfied with this our second purchase from Brandon Volkswagen.
Determined to be helpful, and taking initiative to satisfy customers! Friendly, respectful and relatable staff and/or environment. And debatably the best aspect for some, fair prices!
Great experience with Alfonso, very professional and knowledgeable. Friendly and helpful. He explained everything, answered questions and helped me to learn My new baby Q5 😎🤩 thank you Alfonso!!
Great experience and can't say enough about how helpful Kevin was throughout the whole process. Never once felt pressured into making a purchase and would recommend their dealership to anyone in the market for a car!
We had an absolutely amazing experience at this dealership—truly night and day compared to the typical car-buying process. No pressure, no gimmicks, no wasting hours of our time. From start to finish, everything was straightforward, respectful, and efficient. It honestly felt more like working with a concierge than a car dealer. Highly recommend!
Very respectful and easy to work with. Extremely welcoming and didn't have to deal with pressure.
Great service, I just didn’t like that a brand new vehicle did not come with floor mats included
AJ in sales and Zachary in finance put in the extra time to make the process as painless as these things can be.
Very kind and thorough. Great experience Took very good care of us. We love our first Volkswagen!
AJ has been wonderful with my parents as they work through their new car purchase -- very patient and super helpful! Zachary was also phenomenal during financing and was very thorough answering my parents question. Definitely recommend working with both of them!
Had a really great experience Rich was my sales rep. I was able to meet everyone at the dealership from Terrence Gino and Paul. Everyone did everything possible so that way my husband and I were able to purchase two cars the same day great experience definitely recommend.
OMG I came in for recall, ended up purchasing two vehicles because of the fantastic amazing service I received. Not only was I helped out by Rich got to meet the GM Paul Terrence provided great assistance as well as the finance manager Gino I felt right at home. I can’t wait until I have to come back for my three free oil changes!!!
For a dealership experience it went smooth and no problems. Thank you hope the future visits are just as good
We had a very good experience here! Our salesman, Dennis, was great! He stayed in touch with me while I was considering different vehicles at different dealerships. He sent me photos and a video of the vehicle since we live over an hour from the dealership. We drove over to see the vehicle. He had it all ready and we just loved it! Everyone there was very pleasant and they made the whole process smooth and enjoyable.
Additionally, they gave us a very fair price on our trade-in, which was more than anyone else had offered.
It is worth the ... Read More Google - May 29, 2025
Josh and Kyle were amazing and very friendly! 10/10 service
Came into check out some cars I spoke to Kyle and then Dennis they were super helpful and informative! I didn't buy a car but will be coming back
Holly was so amazing so kind and easy to talk with! And Kyle was super helpful as well!
Holly and Kyle are extremely easy and kind to work with. Super professional and caring. We will definitely be doing more business together. Thank you again!
update to my last review! i’ve had quite a few questions regarding my car, and no matter what time i ask, holly always responds quickly and is more than happy to assist me. i couldn’t imagine buying a car from anyone else 🩷🩷
holly and kyle were so helpful when i bought my car from them! holly worked diligently to get me exactly what i wanted, and they both made it happen!
Such a great car buying experience. Holly & Kyle are the best and so helpful. Thanks guys!!
People are friendly and helpful. I was in and out in no time with everything I wanted.
Stellar experience! Communication, follow up, service was all top notch. We feel very good about our purchase and highly recommend the whole team at Brandon VW.
My sales rep Tiana was amazing. She wasn't pushy, she was sweet, she was kind and knowledgeable. The finance guy Zach was also great. Very helpful and helped me out with all the coverage my car needed
I recently purchased a brand-new Volkswagen Atlas from Vitalii at VW Brandon, and I couldn’t be happier with the experience!
From the moment I walked in, Vitalii was professional, patient, and truly helpful. He took the time to walk me through all the trims, features, and special offers. The Atlas is an amazing SUV — spacious, comfortable, and drives like a dream.
Big thanks as well to the finance manager, Geno, who made the financing process smooth and stress-free. Everything was explained clearly and handled efficiently.
If you’re looking for a great car-buying experience, I highly recommend visiting Vitalii ... Read More Google - May 29, 2025
I want to express my great gratitude for your help in buying a car! Special thanks to the manager Vitaliy for his professionalism, attentive attitude and patience - from the very beginning he was in touch, answered all questions and helped me choose exactly what I was looking for. I also want to thank the financial manager Geno - the registration was fast, clear and without unnecessary fuss. It's very nice to deal with such specialists. Buying a car was easy and in a great mood. Thanks to the whole team!
I just bought a new Volkswagen Tiguan from Vitalii at VW Brandon, and I’m beyond satisfied with the whole experience.
Vitalii was super knowledgeable, friendly, and easy to work with. He really took the time to understand what I was looking for and helped me find the perfect Atlas. The car is everything I wanted — spacious, smooth ride, and packed with great features.
Also want to give a shoutout to Geno in finance — he made the paperwork quick and painless. The whole process was straightforward and stress-free.
Highly recommend stopping by VW Brandon and asking for Vitalii. You won’... Read More Google - May 29, 2025
I recently purchased a vehicle from Volkswagen Brandon, and I couldn’t be happier with the experience. Vitalii was extremely helpful and professional throughout the process. He made everything smooth and easy. I also want to thank Geno, the manager, who explained all the terms clearly and helped me get the best deal possible. Highly recommend this dealership if you’re looking for a great car and excellent customer service!
Love the team at Audi Lakeland! Extremely easy to make an appointment and great communication through out. I highly recommend them.
Fantastic experience, everyone is so friendly and helpful.
Zach and Tiana are wonderful!!! Great experience
Great service, Vitalii really nice sells manager!
it was easy to make the appointment and quick to check in. The waiting area was clean and comfortable. My car came back to me looking brand new, great people and great service.
I just got a new Volkswagen cross port and Kevin was my sales person he was very professional and very helpful . Zach that was in financing was helpful with picking helping me pick my warrants for my car and even extending with stating in my budget ! Different love my journey with them and would highly recommend.
Awesome people- especially Zane, Avy, and Kyle. White glove treatment. I have purchased 7 vehicles here and wouldn’t do business anywhere else!
Kyle and Josh, Easy to work with.
Great experience. Routine oil change and inspection and I was pretty much in-and-out.
Bought my first VW this week and the whole experience was awesome. I find the whole car buying process long and painful. Not so at Volkswagen. We are here again to see about getting a car for my wife. To be continued. Rich Perez helped us with our purchase and I will say that my time spent working on a deal with him was a pleasure. Terrance helped us get financed at an affordable monthly payment. Definitely will recommend. Oh and I love my new Jetta. Traded my Camaro for the Jetta and No Regerts. 😬
Rich and Paul were fantastic to work with. Made the process smooth and easy. All went well, easy and extremely satisfied with our experience at Brandon VW!
Great service by Dennis and Kyle
Excelente services, Joshua was very knowledgeable and Vito and Finance manager very attentive and helpful thank you
Pleasant and efficient experience buying our new car.
Geno (finance manager) and Eddie (salesman) were absolutely fantastic to work with. Service was amazing and they fought hard for a good deal for me. 100/10 recommend these guys and Brandon vw.
Many thanks to the service manager Peter Buscemi for his high professionalism and efficiency. You are a master of your craft and simply understand the problem of other people!! Until next time!
We were thoroughly impressed with the expertise displayed by Geno and Jackson, who guided us through the process of purchasing our new vehicle. Their tireless efforts and patience were greatly appreciated throughout the entire process. I highly recommend their services. They demonstrated a genuine dedication to ensuring customer satisfaction. The customer service they provided was outstanding. We will certainly return for any future vehicle purchases.
Alfonso, was a great salesman helped me with everything with the sale and also turning in my older cause thank you
Jackson and Gino are the best!
The whole process was streamline for beginning to end Alfonso was very helpful and very easy to work with Best car buying experience ever
I purchased a car from the best salesperson, and I am extremely satisfied with my purchase. Holly
The process was smooth from start to finish—no stress, no pressure, just great service. The team made sure I got exactly what I wanted, and I couldn't be happier with the comfort, space, and sleek design of this beauty. As a busy mom, I needed something stylish, safe, and spacious—and this checks every box. This SUV feels like luxury with purpose. Big thanks to Tiana and VW Brandon for making this experience amazing. Highly recommend if you’re in the market for something new!
Reggie, Aaron and Geno were all great to work with. They were all very thorough and patient. Best experience I’ve had at a dealership.
Always great place to purchase a vehicle Friendly and knowledgeable staff They seem to always be there for you
I would like to commend Rich Perez for his exceptional assistance in helping me select the most suitable vehicle for my family. He thoroughly addressed all of my inquiries and provided valuable information regarding my financial options. His professionalism and dedication were greatly appreciated.
Excellent customer service
I am completely satisfied with my purchase and the buying process was helpful and pmeasant from start to finish. Thanks to AJ and Zach for all of their time and help.
sales and service team are the best. Drove 6 hours from Ga to get our car. Well worth the trip !!
Paul, Kevin, and Zach were awesome. Thanks for making the process smooth from start to finish!!!
Good selection of cars to choose from and very clean lobby. Afonzo was easy to work, friendly and very knowledgeable of what type of car i wanted.
Gary was great with prompt and professional service! I would highly recommend dealing with him.
Sales rep. Eddie de la Cuevas, great young man. Ask for Eddie, no pressure.
Kyle and Josh were amazing and super helpful!
Jackson was amazing! Gave me time to ponder my decision, talk with family, and look at various options regarding financials and which car I wanted since I debating a few. Everyone was friendly and helpful. Highly recommend them! 🙏🏻
Alfonso was awesome and friendly, best car buying experience I have ever had. Good deal at a good price.
I have patroned Audi Lakeland for my automobile needs for at least 3-4 years now. I intentionally bypass other locations specifically because I know that I can trust this team. They diagnosis the problem and give accurate and truthful pricing, while considering ways to keep costs reasonable.
I am confident that I will continue to take my vehicle for the care and attention to detail and for the friendly atmosphere. I will continue looking for Gary in parts. He looks out for his customers and remembers his past customers. Associate, Josh is intelligent and a breath of fresh air. I ... Read More DealerRater - May 4, 2025
Very attentive and amicable, professional, courteous, friendly The experience was beyond our expectations I would recommend to my friends and family
They were very fast and so nice. I enjoyed the service they gave me. They worked well with me.
This experience was hands down the best one we have ever had purchasing a car.
We experienced three of the nicest and most professional young men ever.
Josh, our salesman, was just the best. He was knowledgeable, friendly, and helpful in every way. Josh never made us feel pressured or rushed in the least.
Zane also helped us, and again, was so helpful and pleasant. And again, no pressure.
When we finished up we saw Kyle, the Finance Manager. We expected to be there for a long time but Kyle was very efficient and knowledgeable as well. And another very ... Read More DealerRater - May 1, 2025
Very helpful I appreciate all the help from the whole Brandon Volkswagen team for the helping hand everyone got in together help out Tiana,Kevin,Zachary Thank you guys
Great service and very professional really easy to work with and was very satisfied with thier work
Great experience at this dealership! Kyle and Alfonso did an awesome job with putting me in my vehicle of choice. If you’re ever on the market for a vehicle ask for them!
AJ was very knowledgeable and wasn't overbearing during the sale. I enjoyed the shopping experience.
Josh was great at helping me find the car was looking for. After the first car I was interested didn’t work out, he still reached out to me a month or so later To see if I was still interested. He helped me find a vehicle that was gonna be within the budget I was looking for!
Zach and Tiana were great !!!
I worked with Josh when interested in a Q5. The payment was a bit more than anticipated. About a month later, he reached back out as there was another vehicle more in my price range. Once working with Kyle, he was really helpful helping to understand what warranty would be best for my needs and understanding what they cover. These guys were great and highly recommend.
Big thanks to Alfonso Lopez !! For helping understand my circumstances and putting me in something really great !! Kyle helped with the finances awesome awesome ppl! Can’t wait to get another car from you guys !!
Pete was an amazing help! Kept me updated on everything going on with my vehicle on top of answering any and every question I had. Will definitely be back and will DEFINITELY request to work with Pete
I had a great experience very calm very relaxed very welcoming Zach and Josh helped me out a lot thank you so much 🙏
Avy, Alfonso and Kyle were the best to work with. we came all the way from Ga to work with this great team !!!!!
Dealership was upfront and accommodating to my wife and I. The salesman was able to find us a vehicle quickly.
My third vehicle at this location over the years. Even under new ownership always treat me well.
The salesman and Finance department t were very helpful and kind. It was a great experience.
Vitalii Formahel has been the best car salesman I have ever dealt with. He provided me with his cell phone number and actually answered my call when I called to see an used vehicle on the lot early in the morning before he actually was on the clock. He answered all my questions got the vehicle washed and ready to go. I got a great deal and I am very happy with the car. He's professional and takes any extra steps to sell you a car. He's not pushy but very polite.
Isa, Eduardo y el manager del dealer realizaron excelente servicio. Sali satisfecha y con el carro de mis sueños.
