Customer Testimonials
Zach and Roddy were great and awesome. Excellent job.
Zane and Kyle were amazing!!! This was my first time getting my own vehicle and they assisted me step by step!
Zachary And Devin Are The Best Please Go See Them When You Looking For A Car
Everyone was very friendly and very professional. My sales guy Jackson really took his time to explain things to me. I would recommend Brandon Volkswagen to anyone who is looking for new or used vehicle.
Zach and Jacob made the car buying process seamless
Zach and Reggie were great!!!
10/10 great and friendly experience from both Gino and isa
It took a little longer than I’d hope for for my vehicle to even get to the phase of diagnostics, but I am overall happy with the outcome. A local shop that I trust.wanted to charge me a lot of money for a service. Now I realize why it is because they just were not experienced enough in Volkswagens. Not only could they not fix it, but they messed up my car even more. I was hesitant to visit Volkswagen of Brandon because I thought they would overcharge as well. Not only did they fix my car, along ...
This was the easiest car buying experience I have ever had. All my questions were answered and they were all very patient with all of my questions and concerns.
Very nice dealership and friendly staff. Nice selection of vehicles. Only negative is having to purchase unwanted dealer add ons.
Fast and excellent service. Great at explaining every step and providing feedback on the vehicle.
Jackson is wonderful! Made the car buying process a breeze! Can’t recommend this dealership enough! 10/10
Jackson was fantastic, he was super helpful, and made the sale of my new Rav4 a breeze. Jackson made sure that the car buying process quick and painless. Also, he lived in Upstate NY so we had plenty to talk about! If you are in the market at all - I can’t recommend Volkswagen of Brandon or Jackson enough!! Thank you!! 10/10 experience and a happy customer 🙂
Had a great experience purchasing a Tesla Model 3 with Vatalli & Geno. They were flexible with me, made it a quick process, and even allowed me to take the vehicle while my check was still depositing. I would absolutely return here to purchase another vehicle.
Joshua did a great job helping me find my brand new car! He was very patient and answered all my questions.
I brought my 2024 Tiguan in for its first oil change on Saturday, March 1st. On Monday morning, while driving to work, a “check oil level” alert came on. I had to leave work early to take it back to the dealership, only to be told the oil level was almost a quart low. To make matters worse, the day of my Saturday appointment, the dealership tried calling my father—the cosigner—regarding the service. I scheduled the appointment using my own information, so I’m not sure how that mix-up happened, but it’s concerning that they couldn’t keep ...
Kevin was amazing ,, very polite and the process went very smoothly & fast . Great Ssrvice & I love my vehicle . Couldn’t ask for anything better
Isa was very helpful, nice and easy to do business and about the dealer there’s some weird fees that they need to fix
Zachary and Vitalli did a great job with helping me pick my Jetta ‘25!
One of the the better car buying experiences I’ve ever had, shoutout to Dennis! Thanks!
Stefano is the most wonderful and caring person ever. He helps out so much and it’s a good hard worker. He knows so much about Audi and can figure something out right away. He is patient, professional, and truly dedicated to making sure customers have the best experience. Whether it’s answering questions, troubleshooting an issue, or simply ensuring everything runs smoothly, Stefano handles it all with kindness and expertise. I highly recommend working with him if you ever need assistance!
Maria was very helpful and attentive. She met my needs and I am very happy with my new car
Quick and painless process, were able to get honest feedback on the car we were looking into and had an overall great experience
(Translated by Google) Super the best I recommend them (Original) Súper los mejores los recomiendo
Kevin and Zach are great!
Great customer service, very helpful and give very great advising on both present and future planning.
Thank you Alex Felicia for taking care of my Tiguan on a Friday evening with the last appointment! Your attention to this emergency was exactly what I needed. VW service department at Brandon is the only place I go.
Zach and Roddy were amazing and so helpful and made the process so easy and helped me with everything and stayed house after closing, they did it happily! Happy with my 2021 Jetta ❤️
Great experience here from start to finish. Zach in finance was extremely friendly and informative. He helped me understand everything I was signing and even got me a great deal on an extended warranty for my new car! Highly recommended and I will be back for sure.
Vitaliiy and Zach did a great job! Everything went smoothly.
Zachary and Vitaliy did an amazing job! Thank you guys 😊
Kyle Rosemond in finance was an absolute pleasure to work with. Very informative and professional!
Zach was a pleasure to deal with. Pleasurable experience.
Kyle Rosemond was a pleasure to work with. Very knowledgeable and kind.
Kyle R. made the car-buying process incredibly easy and comfortable. He was amazing!
Zachary Linton was so incredibly helpful. I went into buy a car and instead I left with a friendship. I will only buy cars from Zachary, him and him only. Stay away from me you vultures, I want Zach.
We had an excellent experience with our car purchase! We’ll definitely be coming back for the wife’s car. Special shout-out to Zach for taking the time to walk us through all of our questions and making the process as fast as it was!
Thank you Volkswagen of Brandon for making this auto purchase experience wonderful, quick and easy and very up front with every details and great customer service. Special thanks to Paul Gomez for making this experience awesome and also Ruben Guerrero for his awesome customer service and Maria Hager.
Zach in finance and sales team at Volkswagen Brandon are awesome! Thanks for the great experience.
Zach is an excellent salesman he’s trustworthy and knowledgeable. He made me feel comfortable and confident, answering all my questions patiently. Highly recommend working with him!
Purchased my Tiguan from Zac Linton! He understood all of my needs and want for my new car. I will definitely be sending my family & friends to buy from him!
Audi of Lakeland was a great experience for us. They had the vehicle we wanted, so we traveled to the location. Alfonso was great! His communication & response-time were good. He made the process easy & enjoyable. Kyle was, also, great! He made sure that we understood all the paperwork. He was very friendly & thorough. We'd definitely recommend!
Amazing customer service and easy to work with employees, Josh helped us get everything we needed from a test drive to getting the numbers and information for our brand new Golf GTI. We would definitely return for any new vehicles ⭐️⭐️⭐️⭐️⭐️
I had an excellent sales experience with Audi Lakeland! From management (Carolina) to sales (Alfonso) to finance (Kyle), everyone was very professional and easy to work with. Great price on a new Audi, solid communication, and the home delivery was a special touch. I highly recommend doing business with this team! It was truly a pleasure.
I wish I bought my Tiguan black line from another dealer. Not a good customer experience
Had a great experience buying a car at Audi of Lakeland. Josh Thomas was our salesman and Avy was the sales manager. Both were amazing! Super friendly, knowledgeable and easy to work with. I highly recommend requesting them!
Jonathan is a great salesman, he was attentive to everything we had to say and worked within our budget to ensure we were happy with our purchase. Thank you so much!
VW of Brandon has always been so easy to work with and made the process so easy.
Zane was wonderful and helped guide me to the perfect vehicle! Kyle made the financing process smooth and easy. Thank you both! 😉
I decided it was time to upgrade my vehicle, so I went over to Volkswagen of Brandon. There, Jackson was all ready to help me pick out the Atlas that was exactly what I had in mind. Jackson made the car buying process quick and painless. If you are in the market at all - I can’t recommend Volkswagen of Brandon or Jackson enough!!
i had an amazing experience the first time i ever went for my mom to see if she was going to get a car from them, devin was our salesman at the time and i really appreciated his attentiveness and his customer service. so i ended up going later in the week after my mom and was able to get into a new vehicle with everything i wanted! devin was a great help and i really appreciate how patient he was with us ! definitely will be recommending this place to all people i know. 🙂
(Translated by Google) It was a great experience, working with Miguel on the purchase of my car, it was very good. (Original) Fue una gran experiencia, trabajar con miguel la compra de mi auto, fue muy buena.
I surprised my wife with a new (to her) car that I bought from Audi Lakeland. The purchase - and delivery - experience was second to none. Convenient, efficient with clear no nonsense communication and explanations. Alfonso was just amazing and the surprise worked like a charm (see pics). Meanwhile Kyle made the 'closing' process smooth and clear. Best experience!
Competitive price. Excellent sales rep. Easy to deal with and car delivered to home after puchase on phone. No nonsense deal. Great!
The most friendly service you can get. Makes the car buying experience easy and smooth. Zane and Vito are by far the reason we keep coming back. We love our 2024 SQ8. Thank you.
i bought my first audi today with Holly Norman. she was absolutely amazing. she was very knowledgeable about the vehicle and very easy to work with. Holly is definitely my go to person anytime i need a new car!
My car wouldn't turn on and I was almost 2 hrs from home on a Saturday. Deja was able to get me into service. Unfortunately, parts weren't available, so she got me a rental. It took a few days, but she kept me informed and was very kind during my entire ordeal. She even washed my car, before pick up. Thank you Deja!
(Translated by Google) My experience at VW Brandon was spectacular. The sales executive Miguel and his managers took their time to find the vehicle I needed. Customer service was top notch. The Best experience I've ever had at a car dealership. (Original) Mi experiencia en VW Brandon fue espectacular. El ejecutivo de ventas Miguel y sus managers tomaron de su tiempo para encontrar el vehículo que yo necesitaba. La atención al cliente fue de primera. La Mejor experiencia que he tenido en un dealer de autos.
Joshua was very friendly and knew exactly what kind of car I was looking for when I walked in the door
Jacob and the staff were wonderful. I couldn’t have asked for a better car buying experience.
Jackson was very helpful in helping me get a car. He was truthful about the whole process. Jackson is a GREAT car salesman. If you go to Brandon Volkswagen ask for Jackson he's the Best.
Kyle and holly we both amazing and great
This was the best experience I've ever had with a dealership. My sales associate AJ, was truly an expert on not only the vehicle that he showed me, but on the company as a whole. He was able to demonstrate how to use all the fancy safety features and explain what they did, and answer any questions I had with confidence. He was so friendly with both my daughters, and went out of his way to make sure I was comfortable. AJ was very open and honest about all the different dealership fees that would add on to the ...
Zach and JC were great!
Kyle and Devin were amazing! Love my new used car. They were accommodating and made the experience great!
Excellent service. Great car buying experience.
The price advertised online is not what was presented in store. The additional addons I was told was not optional which increased the cost of the car by 4k. Then I had to travel back to the dealership to get the documents signed which could not have been docusigned or mailed to me, but when I got there for the second time, I was given a run through of additional coverage which I had already declined as I was a cash buyer so there was no reason it could not have been done online. So I felt like I had ...
“A huge thank you to manager Vitaliy at the Volkswagen dealership in Brandon! He paid incredible attention to detail, was patient, and maintained a high level of professionalism at every step. Vitaliy answered all our questions, helped us understand all the nuances, and made the purchasing process as smooth as possible. Thanks to his recommendations, we chose a wonderful family car, and it has fully met our expectations! You can truly see his genuine desire to help and provide top-notch service. Thank you for the excellent experience! We highly recommend Vitaliy to anyone who values professionalism and great customer care.”
Vitaly, Volkswagen Showroom Manager, Brandon, FL I would like to express my deepest gratitude to Vitaly for his compensation, attentiveness, and conscientious approach to work. He is truly the best manager I have ever dealt with! Vitaly is incredibly patient and attentive to detail, answering all my questions and following every wish. He not only helped me choose the perfect car, but also made the buying process as convenient and understandable as possible. It was felt that it was really important to him that the client remained not only the result, but also the procedure itself. Thanks to Vitaly, I ...
The whole experience was great. They went above and beyond to work with me to get the Audi I wanted and at a price I was comfortable with.
It was amazing. They really work out a deal for u go the extra mile. Very easy 👌. 👌
Great crew, friendly and professional. Waiting area wasclean, service was done swiftly.
I had to bring my car in today to be serviced super last minute, John was absolutely exceptional! Very informative, helpful, all around amazing service! I will definitely go out of my way to only come to this location!
I was purchasing my lease and working with Zac Linton was a WONDERFUL experience. This gentleman makes the financing part of your vehicle purchase a pleasure.
JONATHAN WENT ABOVE AND BEYOND. HE HELPED ME DRIVE OF THE LOT THE SAME DAY FEELING GOOD ABOUT MY PURCHASE
Since 2002 I been dealing with Lakeland Volkswagen. Since they did ot have any 2025 GLI automatic, we decided to give Brandon VW a shot. Made an appointment since I live 2 hours away for a 2025 GLI. Arrived 30 minutes early and they were ready. Barely had any interaction with Maria Hager. Mostly was with the sales person, Miguel. Everything went fine until we went to the finance office. It was there then that we learned that three items were added to the price of the car (LoJack, Exterior and interior Protection, and Theft Trace) which is was not listed or noted online when ...
Bought a 2024 VW Cross Sport yesterday. My Sales Associate Jonathan went above and beyond to make us able to drive this car off the lot. Great service and a great car with low mileage. I can recommend Jonathan to anyone. Who is looking for a new car
Thank you so much to Volkswagen for an amazing car and outstanding service! A special thanks to Vitaliy for his professionalism, clear explanations, and attentive approach. Everything was top-notch! I highly recommend it to anyone who values quality and excellent service.
Ruben was extremely knowledgeable about the Atlas Cross Sport and very thorough explaining everything to us. He made our car buying experience painless.
Zane, Vito , and Kyle were all amazing and got us in our dream car.
Just bought a new Q5 from Alfonso, did not have to set foot in the dealer, signed paperwork online and they even delivered the car, greatest car buying experience ever!!!!!
Everything was smooth except there was some delay on the final paper work. I don’t remember his name but the guy who was handling the final paper work wasn’t so cooperative and doesn’t know how to handle customer. but Special thanks to my agent Ruben Guerrero, he was so cooperative.
Shout out to Jackson Chapman for making our car purchase a smooth and easy transaction.
My buying experience was absolutely amazing from start to finish. From the moment I walked in the door to driving off the lot, RUBEN truly went above and beyond. Hands down, he is one of the best sales representatives I’ve ever worked with. I don’t typically leave reviews, but I couldn’t wait to share this one. RUBEN is not only relatable but genuinely cares about his customers. He doesn’t just tell you what you want to hear to make a sale—he listens and ensures you’re making the right choice. Four months later, I can ...
Everything was fine and fast with good honest conditions. There are working professionals I worked with manager Vitalii.
I recently had the most fantastic experience at the Audi dealership. Their team is simply outstanding! From start to finish, Holly, Vito, and Kyle were incredibly friendly and kind, and made the entire process smooth and enjoyable, truly going above and beyond to ensure I was taken care of. Thank you all. ❤️
Jackson and Zack was very friendly and helpful. Jackson was patient during our multiple phone conferences.
My experience with this dealership was amazing! The staff are trustworthy, kind, and go the extra mile to take care of their customers. The process did not feel forced or pressured in any way and beyond that they made sure to go all out to ensure I was comfortable in my decision to buy my car. I could not recommend a better dealership team! A special thank you to Carolina, Kyle, and Josh who worked together to make this a smooth and seamless process for me!
I have been with Lakeland Audi for over 2 years and the service department team is a pleasure to work with, especially my go to guy Tony Mccalla. Tony always has a smile, he explains everything in detail and even walks you to your car when the service is completed. Thank you Lakeland Audi and Tony Mccalla. I will be back!
I don’t write reviews too often but I had such a pleasant experience at VW Brandon that I had to give them a 5 star rating. Alex Feliciano went above and beyond to help me out. I’ll definitely be bringing my car back to this location for future service needs!
Excellent experience from sales person to sales manager. HIGHLY recommend DevinTurner as your sales person. Friendly, knowledgeable and follows up when required. Excellent dealership!!!!
Anthony in sales and his manager Avy made my truck dreams come true!! They were so great to work with. Very friendly, and just genuinely wanted to help us. We walked away so happy this past weekend. I cannot thank them enough!
I arrived at Volkswagen Brandon for a test drive and was able to leave that day, 2 and a half hours later with a new 2025 ID.Buzz. Ruben was very knowledgeable about the vehicle and helpful throughout the purchase process. Everyone I worked with did everything they could to make sure I went home happy. All the staff were enthusiastic about the brand and had great energy. The team at VW Brandon made my dealership experience a joy.
Great service Alex Feliciano really was kind and efficient
Got my car here three years ago and been coming back every year for the maintenance. Always get paired with Alex Feliciano and he is great to work with. Answers all the questions I have and makes sure I understand what is getting done to my car. Great guy, great dealership!
